Last updated: February 05, 2023
Privacy Policy
This policy explains what information KEYi Tech collects, how we use it, and the choices you have when you use our website, products, and related services.
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, shipping address, and payment-related details needed to complete an order.
We also collect usage information such as device details, browser type, IP address, visited pages, session timing, and diagnostic data used to maintain and improve the service.
How We Use Information
- To process orders, payments, shipping, returns, and warranty claims.
- To provide support and communicate about your purchase or account.
- To improve the website, products, and customer experience.
- To send service notices and, where allowed, promotional updates.
- To comply with legal obligations and prevent fraud or misuse.
Sharing and Third Parties
We may share personal information with trusted service providers such as payment processors, delivery partners, analytics tools, and communication platforms that help us operate our business.
We may also disclose information if required by law, in connection with a business transfer, or with your consent.
Cookies and Tracking
We use cookies and similar technologies to remember preferences, measure website activity, and improve performance. Third-party services may also apply their own tracking subject to their own privacy terms.
Your Choices
- You can contact us to request access, correction, or deletion of personal information where applicable.
- You can unsubscribe from marketing communications at any time.
- Depending on your region, additional privacy rights may apply under laws such as GDPR or CCPA.
Retention and Security
We keep personal information only as long as reasonably necessary for service, legal, accounting, and dispute-related purposes.
We apply reasonable safeguards to protect your information, but no method of storage or transmission can be guaranteed to be completely secure.
Need help?
For policy questions, order support, or warranty claims, contact us at feedback@global.keyirobot.com.