
To keep your LOONA robot running smoothly, a system update is key. These upgrades from KEYi Tech fix bugs and add new features, making your robot pet even smarter. This guide covers the LOONA system update from start to finish. You’ll learn how to update your LOONA robot and troubleshoot any problems.
LOONA Robot Update: Video Operation
This video shows you how to update your LOONA robot step-by-step. Keep your pet robot running smoothly and unlock its latest features with this simple LOONA system update guide.
LOONA Robot Update: Text Instructions

Automatically update
Step1:
If there is a new Loona system version, the APP will automatically pop up "New versions for Loona", click "update", and Loona will automatically update.
Note: During the update, Loona cannot be connected to the APP

Step2:
After the update is complete, Loona will automatically restart without any operation, and automatically connect to the APP. At this point, the update is complete and you can experience Loona's new features or check whether the previous bugs have been fixed.

Manually update
You can also manually check the Loona system version in the settings and update it manually.
Step1:
Click on your profile picture in the APP to enter "My Center."

Step2:
Click Settings in the upper right corner of "My Center" to enter the settings page

Step3:
Find "loona system update" in the settings interface, Find "loona system update" in the settings interface. If there is a new update, there will be a small red dot and click.
Note: If there is no red dot on "loona system update", click refresh at the back

Step4:
After clicking, a "New versions for Loona" prompt will pop up; click "Update" to update. After the update is complete, Loona will automatically restart and connect to the APP

Update Note
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First, make sure that Loona's power is above 50% before updating, and do not turn off Loona during the update.
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Then, during the Loona update process, the app cannot be connected.
If you have any connection issues, you can click "How to Connect Loona to the Network? Loona Wi-Fi/APP Connection and Troubleshooting Guide" to troubleshoot.